Frequently Asked Questions about volunteering with the Union Gospel Mission Twin Cities

Thank you for your interest in volunteering at the Union Gospel Mission Twin Cities.  Here are some frequently asked questions and related answers about serving with us. You can also download our volunteer manual to more info. 

What is the age requirement to volunteer at Union Gospel Mission Twin Cities?

All volunteers must be 12 years of age or older.  Volunteers under 18 years of age will need to be accompanied by a chaperone or parent/legal guardian.  We do make certain exceptions for school groups.  Pleast contact volunteer services (volunteer@ugmtc.org) to get more info. 

What should I wear to volunteer?

Volunteers must have appropriate dress for the work that they will be doing.  Following our dress code will protect our volunteers and students and sets standards of respect for everybody at our organization.

Food Service volunteers must wear:  

  • Closed-toed shoes
  • Clothing covers chest, shoulders, underarms, torso and knees
  • Hairnets (provided by UGMTC) or hat (brought by volunteer)
  • Gloves and aprons (provided by UGMTC)
  • Clothing must not portray themes related to alcohol, cigarettes, drugs, sex or violence

Men’s and Women’s Residential Programs

  • Business casual attire is appropriate
  • Clothing must not portray themes related to alcohol, cigarettes, drugs, sex or violence

Children’s Program

  • Casual attire is appropriate
  • Clothing must not portray themes related to alcohol, cigarettes, drugs, sex or violence

Do you accept walk-in volunteers?

We do NOT accept walk-in volunteers at any time.  Please visit ugmtc.org/volunteers to learn more about how to register for ongoing volunteer opportunities.

How do I volunteer for the Thanksgiving Food Bag and Thanksgiving Day events?

Thanksgiving is the busiest time of the year at the Mission.  Sign-ups for all of our Thanksgiving events, including serving on Thanksgiving Day will be made available starting in August.  Please know that due to extremely high demand for serving on Thanksgiving Day, we cannot accommodate everybody that wants to serve on that day.  We encourage individuals, churches and corporate groups to consider volunteering for any of our other opportunities for the Thanksgiving Food Bag Giveaway event.  Those opportunities start in October and go through end of November.  Please contact volunteer services (volunteer@ugmtc.org) directly with any questions.

Do you offer volunteer opportunities on other holidays?

The Union Gospel Mission Twin Cities is open seven days a week – every single day of the year.  Thanksgiving and Christmas are our most popular opportunities and fill up months in advance!  However, we do have a need for more volunteers every other day of the year.  We tend to need more help on Memorial Day, Independence Day and Labor Day.  Please visit our calendar to sign up – we would be happy to have you help us!  

Do you offer community service or court ordered volunteer hours?

Yes, the Union Gospel Mission Twin Cities accommodates individuals seeking hours for community service or court ordered service.  All individuals in this category can ONLY volunteer with our food service program.  Please inquire with volunteer services (volunteer@ugmtc.org) to get more info.

Can I take photos when I volunteer?

Of course! But, with some exceptions.  We love it when our volunteers share about their great experience serving with us.  Photos of our residents and/or guests are not allowed in all of our program areas. This is to protect our students and their confidentiality.  Please DO NOT share pictures of names of individual residents or community members on social media. Please tag us when sharing your photos on Facebook and Instagram.